mobile outlook live inbox does not have options

This could be somewhere within the tool itself or in a separate folder in Outlook. If you also have a 3rd party anti-spam tool installed, disable this as well and/or see if it holds the message in quarantine somewhere. For more info see Disable virus scanner integration? If you are using a virus scanner which integrates with Outlook or acts as a “mail proxy” via a special mail module to scan your message before delivery, you should disable or uninstall this component of your installed security suite and see if the message arrives now.ĭisabling your virus scanner completely will usually not help you with this and would put you at risk only disable the mail module, which is safe to do. Check virus scanner or 3rd party anti-spam tools If you have rules configured to sort your mail automatically, it could be that the message has been moved to another folder or even been deleted.Ĭheck your subfolders or do a search for messages that have been received today or disable all your rules and have the sender send it to you again.Ī good way to keep up with new messages when using rules to move them is by using a “Today’s Unread Mail” Search folder.

This one might be obvious but can be easily overlooked ĭid the message perhaps end up in your Junk E-mail folder? Search for messages received Today Tell them the results of these tests and they should be able to trace the in- or outgoing message and see where exactly it gets dropped. In that case you or the sender should contact the mail administrator or ISP. If you still can’t receive the message after performing the tests below, then it is quite likely that there is something wrong at mail server level. This is quite a generic request which could have a complex background but there are some easy things you could try and check without needing to contact your ISP or email administrator. I do receive other new messages from others though. The sender has already sent it to me again but it still doesn't arrive either. Someone has sent me a message but it still hasn't arrived.

Mobile outlook live inbox does not have options